Performance Management Services
Service Overview
Develop and implement performance management systems that drive employee engagement and business results through clear goal setting and regular feedback.
What’s Included
Performance Management Framework Design
- Designing or revamping performance management systems
- Aligning performance frameworks with business goals and KPIs
- Introducing modern performance tools (OKRs, SMART goals, etc.)
- Establishing performance cycles (quarterly, biannual, annual)
Goal Setting & Alignment
- Facilitating goal-setting workshops for teams and individuals
- Supporting the development of individual objectives linked to business strategy
- Creating goal templates and alignment tools for managers
- Ensuring clarity and accountability at all levels
Appraisal & Review Process Support
- Designing and implementing appraisal forms and feedback structures
- Automating or digitising performance reviews using HR software
- Training managers on how to conduct effective performance reviews
- Supporting performance calibration meetings across departments
Performance Improvement Planning (PIP)
- Creating customised Performance Improvement Plans for underperformers
- Supporting documentation and timelines for monitoring progress
- Coaching managers on how to deliver and manage PIPs
- Facilitating review and feedback sessions during PIP periods
Manager Training & Capability Building
- Training line managers on performance conversations and feedback delivery
- Providing toolkits for continuous performance monitoring
- Enhancing skills in constructive feedback, coaching, and accountability
- Supporting cultural change from “annual reviews” to continuous feedback
360-Degree Feedback Implementation
- Designing 360-degree feedback structures
- Managing the feedback collection process confidentially
- Facilitating feedback interpretation sessions with employees and leaders
- Creating follow-up development plans from feedback outcomes
Employee Recognition & Reward Strategy
- Developing performance-based recognition and reward schemes
- Aligning recognition programmes with company values and KPIs
- Advising on monetary and non-monetary reward structures
- Integrating recognition into everyday performance culture
Talent Review & Succession Planning
- Facilitating talent reviews and performance vs. potential mapping
- Identifying high performers and succession candidates
- Supporting creation of development plans for key talent
- Providing tools for ongoing tracking and readiness assessments
Performance Metrics & Reporting
- Defining relevant performance metrics across departments
- Building reporting dashboards and review templates
- Supporting analysis and reporting to leadership or boards
- Recommending actions based on trends and insights
Continuous Feedback & Coaching Culture
- Promoting a culture of real-time, ongoing performance feedback
- Implementing peer-to-peer and upward feedback tools
- Supporting leadership teams in building coaching capability
- Designing feedback models.
Frequently Asked Questions
Can you help us design a new performance management system?
Yes, we create custom frameworks aligned with your business goals.
Do you support underperforming staff with PIPs?
Absolutely. We build and guide managers through structured improvement plans.
What Our Clients Say
LOTH has transformed our HR processes. Their professional approach and attention to detail is exceptional. Highly recommended!
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