Disciplinary & Grievance Management

• Drafting and reviewing disciplinary and grievance policies
• Supporting or chairing disciplinary hearings and grievance meetings
• Conducting investigations into employee misconduct or complaints
• Preparing outcome letters, warnings, and formal documentation
• Providing procedural advice to managers and HR teams

Conflict Resolution & Mediation

• Facilitating one-on-one or team-based mediation sessions
• Acting as an impartial third-party in conflict situations
• Coaching employees and managers through resolution strategies
• Drafting follow-up action plans or agreements

Policy & Employee Handbook Development

• Creating customised, legally compliant HR policies
• Updating and reviewing existing handbooks and procedures
• Ensuring alignment with ACAS codes and employment law
• Providing toolkits and templates for internal use

Absence & Attendance Management

• Developing absence management policies and return-to-work processes
• Supporting with short- and long-term absence cases
• Coordinating with Occupational Health where necessary
• Advising on reasonable adjustments and phased returns

Performance & Capability Management

• Supporting managers in handling underperformance cases
• Creating and managing Performance Improvement Plans (PIPs)
• Advising on capability procedures and fair dismissal practices
• Conducting formal capability review meetings

Redundancy & Restructuring Support

• Managing redundancy and restructure processes
• Drafting consultation letters, selection criteria, and notices
• Supporting with individual or collective consultation meetings
• Advising on statutory obligations and best practice

TUPE (Transfer of Undertakings) Consultation

• Advising on employee rights and obligations during business transfers
• Drafting employee communication and consultation documents
• Supporting pre- and post-transfer processes
• Working with legal teams to ensure compliance

Workplace Investigations

• Leading internal investigations into misconduct, harassment, or bullying
• Interviewing witnesses and preparing evidence reports
• Providing recommendations based on findings
• Advising on next steps, outcomes, and appeal procedures

Employee Engagement & Feedback

• Designing and distributing engagement or satisfaction surveys
• Facilitating focus groups and confidential feedback sessions
• Producing reports with recommendations for improvement
• Supporting with communication and change management

Training & Coaching for Line Managers

• Delivering workshops on disciplinary, grievance, and performance procedures
• Providing 1:1 coaching for handling difficult conversations
• Creating manager toolkits for day-to-day ER matters
• Building confidence and consistency in HR practices

Exit Management

• Conducting exit interviews and analysing trends
• Drafting termination and resignation acceptance letters
• Coordinating settlement agreements and mutual exits
• Supporting with offboarding documentation and final pay queries.